top of page

Terms & Conditions

1. Placing Orders

All orders are processed manually via email to ensure accuracy.

  • Customers submit an order request or inquiry by email.

  • We confirm product details, quantities, pricing, and shipping by email.

  • Orders are only finalized once written email confirmation is received from the customer.

  • It is the customer’s responsibility to carefully review all order details before confirming.

This process helps ensure no item is mismatched or incorrectly supplied.

2. Pricing and Payment

  • All prices are provided by email quotation.

  • Prices may be subject to change before order confirmation.

  • Payment terms will be specified in the invoice or email confirmation.

  • Orders may require full or partial payment before production or shipment.

3. Order Production and Sourcing

As a clothing sourcing business, LJC Clothing LTD works with third-party manufacturers and suppliers.

While we take care to ensure quality and accuracy, production timelines may vary based on supplier capacity and material availability. Estimated timeframes will be communicated by email.

4. Shipping and Delivery

  • Orders are shipped by hand through local shipping and courier services.

  • Delivery timeframes are estimates and not guaranteed.

  • Tracking details will be provided where available.

  • Risk of loss or damage passes to the customer once the order is handed to the courier.

Further details are outlined in our Shipping Policy.

5. Returns and Refunds

Due to the customized and sourced nature of our products:

  • Returns are only accepted for faulty or incorrect items.

  • Claims must be made within 14 days of receiving the order.

  • Photos or evidence may be required.

  • Refunds or replacements are handled on a case-by-case basis.

No refunds are provided for changes of mind once an order has been confirmed.

6. Customer Responsibilities

Customers agree to:

  • Provide accurate contact and delivery information.

  • Review and confirm all order details carefully.

  • Respond promptly to email communications to avoid delays.

We are not liable for errors arising from incorrect information provided by the customer.

7. Intellectual Property

All content, branding, and materials provided by LJC Clothing LTD remain our intellectual property and may not be copied or used without permission.

8. Limitation of Liability

To the maximum extent permitted by law, LJC Clothing LTD shall not be liable for:

  • Indirect or consequential losses

  • Delays caused by suppliers or shipping services

  • Losses beyond our reasonable control

Our total liability shall not exceed the amount paid for the relevant order.

9. Privacy

Personal information is handled in accordance with our Privacy Policy.

10. Changes to Terms

We may update these Terms and Conditions from time to time. The latest version will be available on request or on our website.

11. Governing Law

These Terms and Conditions are governed by the laws of [Insert Country]. Any disputes shall be subject to the jurisdiction of courts in that location.

bottom of page